The Insurance Guarantee of ITAKA Tour Operator for the new season amounts to 260 000 000 PLN. It is valid from 16.09.2018 to 15.09.2019. The Guarantee has been issued by Europäische Reiseversicherung AG (ERV AG), the leading insurer of tour operators.
The subject of the guarantee is:
- covering the costs of return of customers from a tour event to the place of departure or the planned return from a tour event where the tour operator, against obligation, does not provide this return,
- covering the reimbursement of deposits made by customers for a tour event in the case when, for reasons related to the tour operator and persons acting on its behalf, the tour event is not realised,
- covering the reimbursement for the part of fees paid by customers for the part of tourist event, corresponding to the part of the tour event, which cannot be realised due to reasons lying with the tourism organizer and persons acting on its behalf.