ITAKA Travel Expert 24/7
We provide you with contact and remote care through the Polish-speaking ITAKA Travel Expert hotline 24/7: via the ITAKA application, contact form, phone and SMS. It is also a good idea to get acquainted with the information about your trip and vacation destination in the ITAKA application. There is no resident on site during your stay, but if you need urgent personal contact, an English-speaking ITAKA representative will watch over your safety.
Arrival and transfer to the hotel
At the airport of your destination country, an ITAKA representative will be waiting for you. After greeting you, they will point you to the booked transfer (bus, shuttle or car), which will take you to the hotel where you will spend your vacations. Waiting time for the transfer can be up to approx. 1 hour. The transfer takes tourists to a max. of 5 hotels. When you arrive, the driver tells you the name of the hotel and helps you unload your baggage. Information about the hotel-airport return transfer is available in the ITAKA application, it will also be sent via SMS or e-mail.
We invite you to participate in optional trips, which are a wonderful complement to a successful vacation. You can book the optional trips:
- before starting your journey: at a selected point of sale, on the Seeplaces website or in the ITAKA mobile application
- during the vacation: by contacting the ITAKA Travel Experts helpline, on the Seeplaces website or in the ITAKA mobile application.
Our ITAKA Travel Experts team is at your disposal every day, 24 hours a day. We can provide advice and assistance no matter what time of the day it is or what time zone your vacation destination is in.
Visas: not required (concerns entrance to the territory of Thailand for tourist purpose for a period of not more than 30 days), passport must be valid for at least 6 months from the date of departure.
Flight duration: Poland-Phuket – approx. 15 hours (with changeover).
Local time: GMT+7
Language: official: Thai; other languages: English.
Capital city: Bangkok.
Currency: baht (THB), 1 USD = 33 THB, 1 THB = 0.029 USD.
Voltage: 220 V.
Climate: equatorial with hot season from March to May, rain season from June to October, dry season from November to February.
Vaccinations: not required.
Prices in the hotel and the restaurant: lunch in the restaurant - from 200 THB, beer - from 50 THB, fruit 1 kg - from 20 THB, mineral water 0.5 l - from 15 THB.
Transport: left-hand street traffic is obligatory. Most oftenly prices are negotiated individually.
Hotel categorization: in Thailand there is no official standardization of hotels; to facilitate orientation as to the class of the hotel, we have marked the hotels with stars, which are a result of our assessment.
Local trips: organized by local tourist agencies on terms specified by them. The price of the trip depends on the hotel location. There is a possibility that, if there is not enough participants, a trip may be canceled.
Hotel deposit: required upon check-in (payable in cash or blocked on a credit card) to cover possible expenses in the hotel.
Remarks: In Thailand, it is prohibited to bring and use e-cigarettes!
You can always find up to date information about security in this country on your Ministry of Foreign Affairs website.