A holiday complex belonging to the well-known chain Sentido Hotels & Resorts, attractively situated close to the 7-km long sandy beach. Completely renovated, maintained in white colours that are characteristic of the island, which contrast with the volcanic landscape. Modern and stylish, it offers comfortable rooms equipped with all amenities for families with children. The hotel has as many as 5 swimming pools, including a swimming pool with a chill out zone, accessible only to adults, and a wide range of animations for Guests of all ages. Additionally, attractions have been prepared for the kids in three mini-clubs and a water playground, which won’t allow for even momentary boredom. It is worth going to the exquisite centre of Puerto del Carmen, just 2 km away, with fabulous restaurants where you can not only enjoy delicious food, but also admire the beautiful views of the ocean.
LOCATION: in the hotel district Matagorda with a shopping centre, approx. 2 km from the vibrant centre PUERTO DEL CARMEN with shops and restaurants, approx. 25 km from the Timanfaya National Park; approx. 7 km from the airport in Arrecife; bus stop approx 450 m from the hotel (approx. 2 EUR/Arrecife).
BEACH: Los Pocillos, public, long, sand and shingle, gently shelving beach, approx. 450 m from the hotel, umbrellas and sunbeds payable (approx. 10 EUR/set).
HOTEL: four-star, elegant, modern, built in 1990, completely altered in 2014, 398 rooms, 7 buildings, 2 floors, spacious and elegant lobby, 24h reception, 2 restaurants - buffet meals: Poseidón (for persons over 13 y.o.), Neptuno & Atlantida (for families with children under 13 y.o.), international cuisine, show cooking, external terrace, highchairs for children available, restaurant Don Paco - à la carte (earlier reservation required), Mediterranean cuisine, formal attire obligatory during dinner (gentlemen - long trousers), 4 bars: bar Nautilus, pool bar Teatro Mare with snacks, pool bar Blue Bar (adults only). bar Captain Nemo (adults only); souvenir shop, car park; garden, free wireless Internet in reception; extra charges: medical care, laundry, car and bicycle rental; amenities for handicapped; credit cards accepted: Visa, MasterCard, American Express; upon check-in a deposit is required (payable in cash or blocked on a credit card) to cover possible expenses in the hotel: approx. 100 EUR/room.
ROOM: standard: 2-person, approx. 24 m², modern design, individually controlled air-conditioning, bathroom (shower, wc, cosmetics set), wireless Internet, satellite TV, telephone, kettle, capsule coffee machine (extra capsules at a charge), bottled mineral water upon arrival; extra charges: mini-bar, safety deposit box (3 EUR/day); free cot for children up to 2 years old on order before arrival; balcony or terrace (table and chairs); junior suite: 2-person (2 extra beds for children available – sofa bed), approx. 38 m², optically separated living room and bedroom, 2 TVs, standard room furnishing; junior suite room at a charge; suite: 4-person, approx. 52 m², living room and 2 bedrooms, standard room furnishing; suite on order, at a charge.
SPORT AND ENTERTAINMENT: 5 swimming pools, heated in winter, fresh water, each approx. 100 m², depth 0.5-1.5 m, one of the swimming pools only for adults (over 18 y.o.) with hydro massage, 2 paddling pools for children, approx. 20 m², depth 0.3-0.8 m, water playground, umbrellas and sunbeds available by the pool free of charge, beach towels (required guarantee deposit: approx. 15 EUR); 2 multifunctional sports courts (tennis, basketball, football), boules field, archery, pool table, darts; playground for children, mini-club (4-7 y.o.), maxi-club (8-11 y.o.), club for teenagers (12 y.o.), mini-disco, live music, performances, animations for adults and children: gymnastics, waterpolo, contests, aerobics, zumba, dance lessons; extra charges: wellness centre: massages, hydro therapy, treatments using chocolate and aloe, exfoliation, hair removal, manicure, pedicure; 18-hole golf course approx. 2.5 km from the hotel.
AMENITIES FOR THE DISABLED: • a wheelchair user can freely move from their room to the reception desk, restaurant, bar, swimming pool and garden
• wheelchair ramps: main entrance to the hotel, elevator
• 9 junior suite rooms and 2 standard rooms
• width of the entrance door to the room: 83 cm
• space in the room: 24 m² and 30 m²
• bathroom door width: 88 cm
• shower: shower tray without a threshold
• handrail by the toilet
• a washbasin not higher than 80 cm and not lower than 65 cm
• handrails to facilitate entry into the pool
• pathway to the beach
• pavement leading to the beach: hardened sand
ALL INCLUSIVE: buffet breakfast (8.00-10.30), buffet lunch (13.00-15.00), buffet dinner (18.30-21.00) in the restaurant Neptuno & Atlantida or Poseidón; snacks, coffee, cake, ice-cream in Teatro Maris bar (10.30-17.00); soft drinks and local alcoholic drinks in bars Nautilius and Teatro Maris (10.30-23.00); wearing all inclusive bands is required.
PLUS ALL INCLUSIVE (AGAINST A SURCHARGE): standard all inclusive programme, additionally: dinner at the á la carte restaurant Don Paco (earlier reservation required), soft drinks and local and indicated imported alcoholic drinks in Captain Nemo bar (adults only bar), Balinese bed with sparkling cava wine, fruit and chocolates in Blue bar (once a stay, adults only), in the rooms: bathrobe and slippers, daily refill of capsules for capsule coffee machine; 5% discount on treatments at the wellness centre, on the day of arrival: bell boy services, filled-up mini-bar (additional fill-up payable); wearing plus all inclusive bands is required.
CONTACT: 0034/928514300, www.sentidohotels.com
- hotel benefits: 1 child up to 13 y.o.
The hours of serving meals provided in the offer as well as the functioning of particular elements of the hotel infrastructure may be subject to slight changes due to seasonality, weather conditions, guests' requests or force majeure, which the hotelier will not have the control of.
*Information on the official categorization of the hotel can be found in the description of the presented facilities ("Hotel” p) and it is consistent with the categorization used in a given country. Each country uses its own criteria for assigning a specific category. The hotel categorization presented on the website www.itaka.pl and in the travel documents is our subjective assessment of the hotel standard. Half of the star means higher or lower category in relation to the official category.
The description includes all amenities that a hotel disposes. Due to local regulations regarding current hotel functioning and guests safety, the use of some of the hotel amenities may be limited. This condition may change in line with the introduction of new regulations or hotel occupancy.